Privacy Policy
Last updated: September 2026
Vape Well Australia is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Contact information: name, email address, phone number
- Shipping information: delivery address for order fulfilment
- Payment information: processed securely via our payment gateway (we do not store card details)
- Order history: products purchased, order status
- Website usage data: pages visited, referring sites, IP address (via analytics)
How We Use Your Information
- To process and fulfil your orders
- To communicate with you about orders, products, and promotions (you may opt out)
- To improve our website and product offerings
- To comply with legal obligations
Age Verification
We may collect and verify age information to ensure compliance with the 18+ age restriction for purchasing vaping products.
Information Sharing
We do not sell your personal information. We share data only with service providers necessary to operate our business (payment processors, shipping companies, email providers) and as required by law.
Cookies
Our website uses cookies to remember your cart, log-in status, and preferences. You can disable cookies in your browser settings, though some site features may not function properly.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
Security
We implement reasonable security measures including SSL encryption to protect your data during transmission. However, no online transmission is 100% secure.
Contact
For privacy-related inquiries, contact us at support@vapewellaustralia.store.